Phone Banking 62-21-515-1472 62-21-515-1473 Language : English, Korean, Bahasa Indonesia Main service Services Description Balance inquiry Enter Account Number Enter PIN Number Transaction information Last Transaction Last Incoming Transfer Customer request Account Statement Request Buy one cheque book request Buy one bilyet giro book request Buy one cheque book and one bilyet giro book request Product information Current Account Information Time Deposit Information Installment Deposit Information Passbook Account Information Safe Deposit Box Remittance Information General information Interest Rate Information Foreign Exchange Rate Information Address & Phone Information Office Hour Information Change PIN number Enter Account Number Enter PIN Number Phone banking user guide . Time Deposit - Interest rate IDR : 5.5% p.a. - Interest rate USD 1Month : 1.5% p.a. - Interest rate USD 3Month : 2% p.a. Passbook Account - Interest rate IDR : 2.5% p.a. - Interest rate USD : 0.5% p.a. Installment Deposit - Interest rate IDR : 5.5% p.a. - Interest rate USD : 1.5% p.a. Safe Deposit Box Inward Remittance : - Credit into account with the Bank - Paid in cash (Foreign currency) - Credit into account with other bank Outward Remittance : - Telegraphic Transfer (TT) - Mail Transfer (MT) - Draft Export - Advising/Amendment - Negotiation - Confirming Import - Issuing Letter of Credit - Amendment (with or without increment) - Acceptance - Issuing shipping guarantee - Tax payment Loan (IDR/USD) - Company Loan - Syndication Loan - General Financing (Cash Loan) - Export-Import Financing (Open L/C, T/R Loan) - Personal Loan (Household Fund) Treasury Product - Foreign Exchange - Money Market Charging managers Loan - Shin Kyung Soon Compliance - Budijanto Jahja Export-Import, Treasury - Han Young Wan Customer Service - Jung Yong Sun EDPS, General Affairs - Lee Choong Ho